Home of the 3E Journey

Your Path to Medicare

Clarity Starts Here

We turn confusion into confidence—with guidance built around you.

Countdown to the 2026

Annual Enrollment Period:

2026 Annual Enrollment

Period is open for:

Medicare enrollment can feel overwhelming. Many don’t know where to start, what coverage they need, or how to avoid costly mistakes—leading to delays, stress, and confusion.

  • Unclear on what Medicare covers or what each plan includes

  • Worried about missing deadlines or having costly coverage gaps

  • Overwhelmed by too much info and not enough clear guidance

With the right Medicare guidance, clarity replaces confusion—not just in your healthcare, but in your life. When you’re confident your coverage is handled, you’re free to focus on what truly matters, helping you make empowered decisions and plan your future without second-guessing.

  • Peace of mind knowing your healthcare is covered

  • Freedom to focus on what matters—family, hobbies, and goals

  • Confidence you’ve chosen the right plan for your needs and budget

This is why we created

The 3E Journey

The 3E Journey is a guided experience designed to bring clarity and confidence to your Medicare enrollment process. Through personalized guidance and supportive resources, it helps you feel informed, prepared, and in control every step of the way.

Customized Engagement

We take time to understand your specific situation—where you are in your Medicare journey, what questions or concerns you have, and what matters most to you.

You receive information and guidance tailored to your needs, eliminating confusion and helping you feel seen, heard, and supported from the start.

Empowered Understanding

You’re guided through your options with clear explanations and direct help navigating plans, paperwork, and deadlines.

You'll gain clarity and confidence as the process feels less overwhelming, with someone by your side simplifying the complex.

Elevated Support

You gain not only a clear grasp of your current Medicare coverage but also ongoing education and support as your needs evolve.


You leave knowing you have a trusted expert in your corner—someone who will continue to guide you through any future changes to your health, coverage, or Medicare policies.

Customized Engagement

We take time to understand your specific situation—where you are in your Medicare journey, what questions or concerns you have, and what matters most to you.

You receive information and guidance tailored to your needs, eliminating confusion and helping you feel seen, heard, and supported from the start.

Empowered Understanding

You’re guided through your options with clear explanations and direct help navigating plans, paperwork, and deadlines.

You'll gain clarity and confidence as the process feels less overwhelming, with someone by your side simplifying the complex.

Elevated Support

You gain not only a clear grasp of your current Medicare coverage but also ongoing education and support as your needs evolve.


You leave knowing you have a trusted expert in your corner—someone who will continue to guide you through any future changes to your health, coverage, or Medicare policies.

Unsure where you are in your medicare journey?

Take our Medicare Quiz now to figure out your next steps!

This quiz is designed to help you navigate medicare by walking you through the key questions and options available. By the end you'll have a clearer understanding of where you stand and what steps to take next in your Medicare journey. It covers things like:

  • Current Health Coverage

  • Retirement Plans

  • Future Healthcare Needs

Meet Joy

With nearly a decade of experience in the Medicare space and as a National Social Security Advisor Certificate Holder, Joy has seen firsthand how overwhelming and confusing the Medicare process can be—especially when people are left to navigate it alone. The frustration, misinformation, and missed opportunities she witnessed motivated her to create the 3E Journey: a clear, compassionate path that empowers people to move forward with clarity and confidence.

At J King Insurance Agency, Joy and her team are on a mission to make it “A Joy to Enroll.” They educate, advocate, and simplify Medicare for those approaching retirement or already enrolled—because no one should feel lost or uncertain when it comes to something as important as their healthcare.

Whether you’re transitioning from employer coverage or enrolling for the first time, Joy takes the time to explain your options in a way that makes sense. Her clients trust her because she removes the stress, breaks down the complexity, and ensures they feel truly supported every step of the way.

Joy Cheney

Creator of The 3E Journey

Testimonials

"I just wanted to thank you for suggesting the change to Cigna. I got our first two prescriptions today and Frank's went from $60 to $25 (the one that you said went up to $189. in Humana's formulary!) and mine went from $68 to $10! And with our two premiums just about the same as Humana's. Thank you!

Also took your advice and waited for my second shingle shot which was at no cost ($210 in 2022)! Thank you!"

Cindy

Client

"Our experience was awesome! We were faced with transitioning from employer sponsored (COBRA) healthcare insurance to Medicare supplemental insurance and Joy helped us navigate the vendor selection and enrollment process. She made the selection process easy to understand and the enrollment process painless. We cannot say enough. Thank you."

"Our experience was awesome! We were faced with transitioning from employer sponsored (COBRA) healthcare insurance to Medicare supplemental insurance and Joy helped us navigate the vendor selection and enrollment process. She made the selection process easy to understand and the enrollment process painless. We cannot say enough. Thank you."

Peter

Client

"I have nothing, but positive things to say about Joy! She is truly amazing! She was instrumental in a family member of mine getting the right policy for their needs. Joy made it effortless and worked around my busy/hectic schedule. She was great at communicating and helped us navigate a couple of challenges with picking the right coverage for the medical providers my family member already had. I referred other people to her because I had such a phenomenal experience!"

BERNICE

Client

Call: 704-985-7884

Not affiliated with the U. S. government or federal Medicare program.

We do not offer every plan available in your area. Currently, we represent 9 organizations which could offer  60 products in you area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program to get information on all of your options.

Plans are insured or covered by a Medicare Advantage organization with a Medicare contract and/or a Medicare-approved Part D sponsor. Enrollment in the plan depends on the plan’s contract renewal with Medicare.

Copyright 2025 All Right Reserved.