About Us
Meet Joy
With nearly a decade of experience in the Medicare space, Joy Cheney has dedicated her career to helping people find clarity in one of life’s most confusing transitions: enrolling in Medicare. As a National Social Security Advisor Certificate Holder and AHIP Certified Medicare Broker, Joy brings a level of expertise and compassion that sets her apart. Her passion was born out of witnessing countless individuals struggle through the maze of misinformation, frustration, and missed opportunities that come with navigating Medicare alone.
That passion led her to create the 3E Journey—a signature approach built on Engagement, Empowerment, and Elevation. Through this process, Joy and her team at J King Insurance Agency make it “A Joy to Enroll.” Whether you’re transitioning from employer coverage or enrolling for the first time, Joy ensures that every client feels informed, supported, and confident in their healthcare decisions.
Joy Cheney
Originally from North Carolina, Joy now lives in Massachusetts with her wife, their three beloved dogs, one mischievous cat, and their spirited 2.5-year-old daughter. She’s a lifelong animal lover and a big sports fan, with a background as diverse as her interests. Before entering the insurance world, Joy earned degrees in Veterinary Medical Technology and Sociology—with a minor in Women’s and Gender Studies—and spent time working in animal care. She also manages the family’s Airbnb in Charlotte, their former home, bringing the same level of attention and hospitality to her guests as she does to her clients.
Licensed in over a dozen states including MA, NC, FL, and MI, Joy is uniquely equipped to guide individuals across the country through the Medicare enrollment process. Her clients trust her not only because she knows the system inside and out—but because she listens deeply, explains clearly, and genuinely cares.
At J King Insurance Agency, it’s not just about signing up for a plan—it’s about creating peace of mind, restoring confidence, and making sure no one ever has to feel lost when it comes to something as important as their healthcare.
Testimonials
"I just wanted to thank you for suggesting the change to Cigna. I got our first two prescriptions today and Frank's went from $60 to $25 (the one that you said went up to $189. in Humana's formulary!) and mine went from $68 to $10! And with our two premiums just about the same as Humana's. Thank you!
Also took your advice and waited for my second shingle shot which was at no cost ($210 in 2022)! Thank you!"
Cindy
Client
"Our experience was awesome! We were faced with transitioning from employer sponsored (COBRA) healthcare insurance to Medicare supplemental insurance and Joy helped us navigate the vendor selection and enrollment process. She made the selection process easy to understand and the enrollment process painless. We cannot say enough. Thank you."
"Our experience was awesome! We were faced with transitioning from employer sponsored (COBRA) healthcare insurance to Medicare supplemental insurance and Joy helped us navigate the vendor selection and enrollment process. She made the selection process easy to understand and the enrollment process painless. We cannot say enough. Thank you."
Peter
Client
"I have nothing, but positive things to say about Joy! She is truly amazing! She was instrumental in a family member of mine getting the right policy for their needs. Joy made it effortless and worked around my busy/hectic schedule. She was great at communicating and helped us navigate a couple of challenges with picking the right coverage for the medical providers my family member already had. I referred other people to her because I had such a phenomenal experience!"
BERNICE
Client
Unsure where to start in your Medicare Journey?
Not affiliated with the U. S. government or federal Medicare program.
We do not offer every plan available in your area. Currently, we represent 9 organizations which could offer 60 products in you area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program to get information on all of your options.
Plans are insured or covered by a Medicare Advantage organization with a Medicare contract and/or a Medicare-approved Part D sponsor. Enrollment in the plan depends on the plan’s contract renewal with Medicare.
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